Shipping policy

Shipping Policy

BrandForLess South Africa always endeavors to deliver your order to you as soon as possible, in the best possible condition. With this in mind, we have partnered with MDS Collivery for deliveries nationwide. There might be exceptions where we make use of a different delivery partner out of necessity, but we will always do our best to ensure the quality of service remains high, as well as keeping you informed and up to date.

Shipping Times
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

For most orders, the courier is arranged the moment your parcel is ready for collection from the warehouse. The following shipping times are general estimates valid for most orders:

• Main City Centres and Suburbs: 2 to 3 Business Days
• Remote Locations (50km+ from Main Centres): 5 to 8 Business Days

As mentioned above, these are general guidelines and although we will always strive to deliver within these times or even sooner, the nature of the retail industry might necessitate a delay from time to time. In cases like these, you will be notified

Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Free delivery is available for orders totally R500 and more. Orders under R500, will incur a R150 delivery fee.

Deliveries are between 8am – 5pm on Mondays to Fridays. The courier will contact you via text message with the phone number you provided at checkout to notify you about the day of delivery.

In-store pickup
You can skip the shipping fees with free local pickup at 93 Kyalami Drive, Killarney Gardens, Cape Town. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 8am – 4pm on Monday to Friday. Please have your order confirmation email with you when you come.

International Shipping
We offer international shipping. For more information, kindly contact our offices at info@krdm.co.za
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. BrandForLess is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 working days of receiving your shipping confirmation email, please contact us at info@krdm.co.za with your name and order number, and we will investigate it for you.